Price Match:

If you find any shear or item on our website listed for a lower advertised price on another site, simply email us at bobbi@shearenterprises.net with the price and website where you found the item. We will be happy to verify and adjust the price and place your order over the phone.

We have been in business for 18 years and have an excellent reputation for providing high quality products with outstanding personalized customer service. We want our clients to feel confident in their shear investment by purchasing the perfect shear at the perfect price.

Return Policy:

At Shear Enterprises, we want you to be completely satisfied with your purchase. If there is a problem with your order, please contact us right away and we will do everything we can to resolve the issue.

If you’re not fully satisfied with your purchase you have 14 days of receipt to return shears for a full refund and 30 days to exchange shears for another of equal or greater value. The shear must not be damaged or show signs of wear or abuse. The shear must be clean and all items that it came with (case, tension key, etc) must be included in the return.

To return an item for refund or exchange, please contact the Shear Enterprises office to authorize the return at (503) 577-6007.

Please ensure that the items in your return are packaged well to avoid damage during shipping. If the shear is found loose in the parcel and is damaged due to poor packaging, No Refund or Exchange will be permitted. This is non-negotiable and Shear Enterprises reserves the right to make the final decision. Original shipping fees are non-refundable.

Please note it may take 10 full business days to process refunds.

Warranty:

All of our shears are covered under our lifetime warranty against manufacturer’s defects. We will repair or replace any shears that we find that are defective or malfunctions. Please note this warranty will not cover damage due to normal wear and tear, accidental drop, misuse, improper maintenance or unauthorized sharpening.

Return shipping and handling fees must be covered by the customer and is not the responsibility of Shear Enterprises.

If you are experiencing an issue with a shear that you purchased from Shear Enterprises, please contact us at (503) 577-6007 or by email at bobbi@shearenterprises.net